How to Deposit with GCash: A PEGASUSPH Step-by-Step Guide

Before you start

A good jockey checks the girth before leaving the stalls. In the same spirit, run through a short checklist before you send a peso.

• You are 21 or older and your account at the operator is verified in your own name.
• The GCash account belongs to you, and its name matches your registered details.
• You have set a deposit limit in the operator's responsible gaming settings.
• You have checked the operator against the PAGCOR licensee list yourself.

Step-by-step: depositing with GCash

Screens differ between operators, but a GCash deposit generally runs like this.

1. Log in to your account at the licensed operator and open the cashier or deposit page.
2. Select GCash from the list of payment methods.
3. Enter the amount in pesos, staying within the minimum and maximum shown on the page.
4. Review the summary, including any fee and the account or merchant name displayed.
5. Confirm, and you will usually be redirected to GCash or shown a QR code or payment link.
6. Open the GCash app, check that the amount and recipient match, and authorise with your MPIN or biometrics.
7. Return to the operator and wait for the balance to update, then save the GCash reference number.

Limits and timing

Two sets of limits apply at once: those of the operator and those of GCash itself, which can depend on your account verification level. We do not publish figures because they change and any number here could mislead you. Open the cashier page for the operator's range, and check your GCash app for your own caps.

Most deposits are reflected quickly, but we cannot promise a particular time. If the balance does not move, do not repeat the payment straight away; check first.

Troubleshooting failed deposits

• Insufficient balance: top up GCash or lower the amount.
• Over the limit: reduce the amount or check the verification level on your GCash account.
• Payment taken but no credit: take a screenshot, note the reference number and contact the operator's support with both.
• Link expired: start a fresh deposit rather than reusing an old QR code or link.
• Name mismatch: use a GCash account registered in the same name as your operator account.

Safety tips

• Never share your MPIN or one-time passwords with anyone, including people claiming to be support.
• Ignore messages offering to deposit on your behalf in exchange for a fee.
• Type the operator's address yourself or use a bookmark rather than following links in chats.
• Deposit only what you can afford to lose. Whether you play Mega Fishing or Golden Empire, outcomes are random and the house edge applies.

If gambling is causing stress or financial strain, call NCMH 1553. It is free and confidential.